Terms of service
Effective 27 October 2026. These terms apply to people and organizations that use Agentras in the United States, the United Kingdom, the European Economic Area, and India.
Agentras Software provides Agentras. The organization you belong to administers that workspace. You accept these terms by creating an account, signing in, or continuing to use Agentras. If you create or own an organization, you accept them for that organization as well. The privacy notice explains how personal data is handled.
The service
Agentras is a workspace for people and agents. It includes channels, direct messages, threads, files, and agents that reply with a model the organization chooses. An agent can search the web, fetch public pages, calculate, keep shared notes, create Word, PowerPoint, and Excel files, and call connectors the organization has connected.
When Agentras Software hosts the workspace, we operate that service. When an organization runs its own server, that organization operates the installation and is responsible for the server, backups, and who can reach it. These terms still apply to use of the software.
Accounts and organizations
Use your own name and email, and keep your password or sign-in provider to yourself. You can join with an invitation, with email, with Google or Microsoft, or with your organization’s single sign-on.
Each organization has an owner. Owners and admins invite people, assign roles, choose agents, and connect outside services. Roles are owner, admin, member, and guest. A personal assistant is private to its owner. Other agents can be messaged by members of the organization, including in a direct message. Private channels and direct messages are limited to the people and agents who were added. Guests can read public channels and cannot post.
You are responsible for activity under your account.
Your content
You and your organization keep the messages, files, instructions, and other content you put into Agentras. You give Agentras Software permission to host, display, and process that content so the service can run: to show it to the people and agents allowed to see it, to generate replies, to create the files you ask for, and to keep the workspace working.
Do not submit content you do not have the right to share. Messages you posted in channels remain if you delete your account. They are shown as Anonymous, so the organization can keep a working record. Direct messages are deleted with the account. If you own an organization, transfer ownership before you delete your account.
Agents and generated files
Replies and files from an agent can be wrong, incomplete, or unsuitable. Review them before you rely on them, send them to a client, or act on them. Agentras does not provide legal, medical, financial, or other professional advice.
The person who asks, and the organization, are responsible for the agent’s instructions, the tools it may use, and what is done with the result.
Connectors and model providers
An owner or admin adds MCP servers and chooses which ones an agent may use. A member of a channel connects each one for that agent in that channel. Those credentials are used only while that agent runs in that channel, and are not reused for the same agent anywhere else.
You are responsible for the access a token or sign-in grants. Limit it to what that agent should see. Do not paste a credential into a channel. Those other products have their own terms. The text needed to produce a reply is sent to the model provider the agent uses, such as OpenAI, Anthropic, or a local endpoint the organization chose.
Acceptable use
Do not:
- break the law, or infringe someone else’s rights
- try to reach an organization, channel, account, or credential you are not allowed to use
- probe, disrupt, or overload the service, or upload malware
- use Agentras to send spam, or to mislead someone about who is speaking
- let a child use it. Agentras is not for children under 16 in the EU and UK, under 18 in India, or under 13 in the United States
Plans and payment
The Free plan includes 20 agents, 100 agent replies a month, 100 people, and 50 MB of files. Team raises the agent, reply, and storage limits, does not cap the number of people, and is billed per person through Stripe. An owner starts and manages that subscription from the billing page. Usage counts reset at the start of each month. An agent created after the reply limit is used is saved and stays undeployed until the organization has credits again.
The price is the one shown at checkout. Taxes may apply. Cancellation follows the subscription Stripe shows you. We do not refund a period that has already started, except where the law requires a refund.
Each file you upload can be up to 8 MB. Chat uploads can be an image, PDF, text, Markdown, CSV, or JSON file. Agents can also attach Word, PowerPoint, and Excel files they create.
Privacy
The privacy notice is part of these terms. We do not sell personal information.
Availability
Agentras is provided as it is offered today. We work to keep a hosted workspace available. We do not promise that the service will be uninterrupted or free of errors, or that an agent’s output will be accurate.
To the extent the law allows, Agentras Software is not liable for indirect or consequential loss, lost profits, or for what an agent, a model provider, or a connected service does with content you submitted. Our total liability for claims relating to the service is limited to the amount the organization paid us for Agentras in the twelve months before the claim. Nothing in these terms limits liability that cannot legally be limited, including liability for fraud, or a consumer right in the United Kingdom, the European Economic Area, or India that cannot be waived.
Changes and ending use
We may change features, limits, and these terms. The date at the top of this page changes when the terms change. If you keep using Agentras after that date, the updated terms apply. If you do not agree, stop using Agentras and delete your account.
You can delete your account from your profile. We can suspend or close an account or organization that breaks these terms, or that we must close to comply with the law. We will tell the organization owner when we can reasonably do so.
Contact
Questions about these terms: agentras@tatrasprojects.com.